Residential Quote Procedure
Residentials
General Information
Our primary Telford location processes all household measurements and quotations. This location houses our residential staff offices, product manufacturing/warehousing, and the dispatch of all Smart Glass Inc. trucks.
Our residential office staff can be reached at 206-464-1444
Deposits
A deposit (usually 50%) is likely to be expected to place an order and schedule a job over a certain $ $$$ amount. Please keep in mind that a templating or measurement charge is integrated probably into your overall cost estimate – if you want your product supply only (not installed), such a charge may subsequently add to the total.
Until the consumer orders their product from Smart Glass Inc., all design and measurement services performed before sale are considered the sole property of Smart Glass Inc.
Estimates & Quotes
Unless performing a field measurement, all quotes addressed over the phone or in our store/showroom locations (for almost all types of residential jobs) are considered approximate.
Every pricing is supposed to be measurement-dependent, except stated explicitly in writing as an official quotation. Any significant differences in product measured vs. product quoted will render the showroom estimate void – even if written. All quotes are generally valid for 30 days, are accessible at the time of measuring, and carry no obligation until the day of order.
Additional Information
Also, unlike other competitors, Smart Glass Inc. does not use “flat pricing” models. While our quoting techniques necessitate measurements and a physical estimate (which takes a little longer), we can assure you that your quote suits your position accurately.
Flat pricing schemes frequently overcharge clients for the actual product given, frequently rely on “standard sizes” that may not suit your home, and frequently hit customers with after-job surcharges that transpire suppressed in the original estimate. Customers should insist on specific quotations for exact products, especially if they attempt to restrain federal energy tax credits or rely on a quote for real estate settlement.